- New Zealand
- United Kingdom
Please allow 3 - 5 business days for your order to be processed. Once your order is processed you will also receive a tracking number for updates. After your order is processed your package will be delivered within within 7 - 20 business days.
Be aware that these delivery times can become longer in case your order is placed during busier periods or delays with shipping logistics due to COVID-19.
If you have a suspicion of your parcel being lost or missing while in-transit, please contact us by email at firstname.lastname@example.org. We can contact the shipping company to investigate the issue. If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund. If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.