Frequently Asked Questions - Wireless Chargers

Frequently Asked Questions - Wireless Chargers

Do wireless chargers stop charging when full?

When the battery hits 100%, charging stops, but your phone is still running. After a short while, the battery will lose some power, and will draw in current from the wireless charging station until it's fully charged again.

Is it OK to leave a phone on the wireless charger overnight?

The wireless charging pads will safely trickle charge your phone battery to keep it fully charged at all times, so it's perfectly safe to leave it on the charging pad or mat overnight or for an extended period of time.

Can cheap wireless chargers damage my phone?

Purchasing poor quality wireless charging pads can damage the phone or its battery. Chances of your smartphone getting damaged are high if you use a low-quality wireless charger. Purchase only quality tried and tested wireless charging products.

Will the Wireless Charging work on all device?

Wireless charging only works on Qi-Enabled Wireless devices. Not all phones, watches and air buds are Qi-Enabled, so please check to ensure they are compliant prior to charging.
Will the same charging pad work for both the Apple Watch and Galaxy Watch? 

Unfortunately, no.  The Apple Watch charger uses Apple MFi  which is necessary to create the electronic handshake with a tiny authentication chip in a watch. Thus it only works with works with the Apple Watch (all series). It won't charge an Android-based watch and vice versa for the Galaxy Watch charger.

Can you charge all earphones or airpods wirelessly?

Unfortunately no. The earphone or airpod case must be Qi-Enabled for wireless charging. Please ensure that you check the manufacturers listing to ensure that the charging case is Qi-Enabled for wireless charging. Some charging cases have a red indicator light on the front that lets you know it can be charged wirelessly.  See example below:  



Can I charge my phone with the phone case/cover on? 

The answer is YES generally, as the charger will work with most phone cases but not if the case is a very thick case like a otter box or water proof case or if the case has a pop socket attached. 


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